Analytics & Reporting

Supporting data-driven decision-making. We provide comprehensive analytics services including KPI dashboards, custom reports, and ROI analysis.

Case Studies

Multi-channel Retailer

Challenge

Data from multiple marketing channels was scattered, making ROI measurement difficult.

Solution

Built integrated analytics dashboard to visualize all channel data. Implemented custom reports.

Results

✓75% reduction in data analysis time
✓Marketing ROI clarified
✓60% improvement in decision-making speed

"BridgeCX's dashboard enabled data-driven management decisions."

Development Process

Requirements Definition

1 week

Define KPIs, identify data sources, specify report requirements.

Data Integration

2-3 weeks

Collect and integrate data from each platform.

Dashboard Development

3-4 weeks

Custom dashboard and report creation.

Automation Setup

1-2 weeks

Automated report generation, alert configuration.

Training

1 week

Team training, best practice sharing.

Optimization

Ongoing

Continuous dashboard improvement, new metrics addition.

Frequently Asked Questions

What tools do you use?▼

We select optimal tools based on requirements, including Google Analytics, Google Data Studio, Tableau, and Power BI.

What are the costs?▼

Initial setup from RM15,000, monthly maintenance from RM2,000.

What data sources do you support?▼

We support Google Analytics, Google Ads, Facebook Ads, Shopify, Salesforce, custom databases, and more.