Privacy Policy

Introduction

Bridge CX ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

How We Use Your Information

• To provide, maintain, and improve our services
• To respond to your inquiries and communicate with you
• To send you marketing communications (with your consent)
• To analyze website usage and optimize user experience
• To detect, prevent, and address technical issues or fraud
• To comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Under applicable data protection laws (including GDPR and Malaysia's Personal Data Protection Act), you have the right to:

• Access your personal information
• Rectify inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

International Data Transfers

Your information may be transferred to and processed in countries other than Malaysia. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date. We encourage you to review this policy periodically.