Terms of Service

Last updated: January 2025

Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Bridge CX ("Company", "we", "us", or "our") concerning your access to and use of our website and services. By accessing or using our services, you agree to be bound by these Terms.

Our Services

Bridge CX provides digital transformation services including but not limited to:

  • Web and mobile application development
  • E-commerce platform development
  • Custom software solutions
  • System integration services
  • Digital marketing services
  • Technical consulting and support

User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Comply with all applicable laws and regulations
  • Not use our services for any unlawful or prohibited purposes
  • Not interfere with or disrupt our services
  • Respect intellectual property rights

Intellectual Property Rights

Unless otherwise stated in a project agreement, upon full payment, you will own the source code and deliverables created specifically for your project.

All pre-existing intellectual property, frameworks, libraries, and tools used in the development remain the property of their respective owners.

Our company name, logo, branding materials, and general methodologies remain our exclusive property.

Payment Terms

Fees and Billing

All fees are specified in your service agreement. Fees are payable according to the payment schedule outlined in your contract. Late payments may incur additional charges and may result in suspension of services.

Refund Policy

Refunds are handled on a case-by-case basis as outlined in individual service agreements. Work completed prior to cancellation is non-refundable.

Warranties and Disclaimers

We provide our services "as is" and "as available" without warranties of any kind, either express or implied.

We do not warrant that our services will be uninterrupted, error-free, or completely secure. We disclaim all warranties including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, Bridge CX shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services.

Indemnification

You agree to indemnify and hold harmless Bridge CX and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of our services or violation of these Terms.

Termination

We reserve the right to terminate or suspend your access to our services immediately, without prior notice, for any reason, including but not limited to breach of these Terms.

Upon termination, your right to use our services will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page with an updated "Last updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

Contact Information

For questions about these Terms of Service, please contact us at:

Bridge CX

クアラルンプール、マレーシア

Email: contact@bridge-cx.asia

Phone: +603 7831 8406

BC
BridgeCX

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B-8-02, Capital 2, Oasis Square, No. 2, Jalan PJU 1A/7A, Oasis Damansara, 47301 Petaling Jaya, Selangor, Malaysia

contact@bridge-cx.asia

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